Privacy Policy

Last Updated: 8th of December 2023

MakeBelieveMemories is committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

We collect and process the following types of personal information:

• Names: Provided by users during the registration or order placement process.
• Email Addresses: Provided by users for communication and order-related purposes.
• Uploaded Documentation or Images: Photos and documents submitted by users for editing and manipulation.

2. How We Collect Information

The information is collected through the following methods:

• Secure Login Process using Google: Usernames, names, and email addresses are collected securely through Google's authentication services.
• Uploaded Documentation or Images: These are submitted by users through our website's secure upload functionality.

3. Use of Information

We use the collected information for the following purposes:

• Fulfillment of Services: To provide our photo editing and manipulation services as requested by users.
• Communication: To communicate with users regarding their orders, inquiries, or other service-related matters.
• Customer Support: To address and resolve customer inquiries, concerns, or issues.

4. Storage and Security

• Names and Email Addresses: Stored securely on our servers with restricted access to authorized personnel.
• Uploaded Documentation or Images: All images are stored on Bunny CDN, a secure content delivery network.

5. Third-Party Services

We utilize Google's secure authentication services for user logins. Users are encouraged to review Google's Privacy Policy for additional information.

6. Sharing of Information

We do not sell, trade, or transfer your personal information to third parties. Your information is shared only with our internal team members involved in providing the services.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy and in compliance with legal requirements.

8. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to exercise these rights or have any concerns about your data, please contact us at [email protected].

9. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices. Any changes will be posted on our website, and the date of the last update will be revised accordingly.

10. Contact Information

If you have any questions or concerns about this Privacy Policy, please contact us at [email protected].

By using our services, you agree to the terms outlined in this Privacy Policy.